Help
FAQ
Short answers. Each one links to the page with the full story. If your question isn’t here, write to us.
Your account and its security
Section titled “Your account and its security”Is Every a bank?
Section titled “Is Every a bank?”No. Your money is not in a bank account: it is in your own wallet, on Hyperliquid or in a Morpho vault, in your name. It is not a bank deposit and no deposit-insurance fund covers it. More in How Every works.
Can Every move or freeze my money?
Section titled “Can Every move or freeze my money?”No. Your phone signs every move, and Every holds no key to your wallet. For the same reason, it can’t reverse a transaction that has gone through. More in How Every works.
What happens if I lose my phone?
Section titled “What happens if I lose my phone?”Nothing happens to your money: it wasn’t on the phone. Install Every on another phone, sign in with the same email, Google or Apple and create a new code. The steps are in Account security.
What if I forget my six-digit code?
Section titled “What if I forget my six-digit code?”Tap I don’t remember on the code screen. The app signs you out, you sign back in as usual and create a new one. Your money is not touched.
Can I use my account on several phones and on the web?
Section titled “Can I use my account on several phones and on the web?”Yes. With the same way in you see the same account and the same money on any phone and on the web. Each phone has its own code.
Will anyone from Every ask me for a code or a key?
Section titled “Will anyone from Every ask me for a code or a key?”Never. Not your phone’s code, not the email code, not your Google or Apple password, not your private key. Whoever asks you for one is not from Every. More in Support.
Adding and sending money
Section titled “Adding and sending money”How do I add money?
Section titled “How do I add money?”By receiving USDC from another wallet or an exchange: Add money → Crypto, then copy your address. Today you can’t pay by card or by bank transfer. Step by step in Add money.
Which coins and networks does it accept?
Section titled “Which coins and networks does it accept?”The ones Receive money shows you when you pick a coin and a network. USDC over Arbitrum or Base arrives as it is; the other options on the list are converted to USDC on the way. More in Add money.
What happens if I send another coin or use another network?
Section titled “What happens if I send another coin or use another network?”It can be lost, and Every can’t recover it. Before sending yourself anything, check the coin and the network the screen tells you.
How long does it take to arrive?
Section titled “How long does it take to arrive?”| Move | Time |
|---|---|
| Receiving from another wallet | Seconds to a few minutes, depending on the network. Receive money says so for each one |
| Sending to someone on Every | Instantly, if the money is on Hyperliquid |
| Sending to an address | Under a minute, or a few minutes if the money has to leave Hyperliquid |
| Taking money out of Savings | Seconds to a few minutes |
Do I need ETH to pay for gas?
Section titled “Do I need ETH to pay for gas?”No. Every pays the gas for what you do in the app. More in How Every works.
Does sending money cost anything?
Section titled “Does sending money cost anything?”From your wallet, no: Every pays the gas. If part of it comes out of Savings, the Savings fee applies to that part. If what you send has to leave Hyperliquid, the bridge that carries it charges $0.20, and your account’s first withdrawal also pays Hyperliquid a one-off $1 activation fee. The review shows it before you confirm. More in Send and receive.
Can I send to a bank account?
Section titled “Can I send to a bank account?”Not today. You can send to an Every @name or to an address. More in Withdraw.
Investing
Section titled “Investing”How much do I need to start investing?
Section titled “How much do I need to start investing?”Money moves from your wallet to Hyperliquid $11 at a time or more, and an order is at least $10. More in Invest.
Why does Home say “Activating your Hyperliquid account”?
Section titled “Why does Home say “Activating your Hyperliquid account”?”Because your first money has just arrived and the app is setting up your investing account. It takes a couple of minutes and there is nothing for you to do. The reason is in How Every works.
Am I buying real shares?
Section titled “Am I buying real shares?”No. Apple, Nvidia or gold are HIP-3 perps that track their price: you are not a shareholder, you get no dividends and you don’t vote. More in Stocks and commodities.
Can I lose more than I put in?
Section titled “Can I lose more than I put in?”On spot, the most you lose is what you paid. On a leveraged perp you can lose all of your margin, and faster the higher the multiplier. More in Funding and liquidation.
Does Every warn me before a liquidation?
Section titled “Does Every warn me before a liquidation?”No. The app shows you the liquidation price before you open and on the position, but today it sends no alerts or notifications: watching your positions is up to you.
Savings
Section titled “Savings”Is the rate guaranteed?
Section titled “Is the rate guaranteed?”No. It is variable, changes every day and comes from loans Every doesn’t control. In extreme cases you could get back less than you put in. More in Yield and risks.
Can I take my savings out whenever I want?
Section titled “Can I take my savings out whenever I want?”Yes, with no lock-up and no penalty. It usually takes seconds to a few minutes. In the Hyperliquid pot, whatever is lent out at that moment can’t be taken out until it is repaid, and the pot’s page tells you how much that is. More in Moving money.
How much does Every charge?
Section titled “How much does Every charge?”On perps, it depends on your VIP level and on whether you trade on the phone or the web. On spot, nothing when you buy and 1% when you sell. In Savings, 0.2% on the way in and on the way out. It is all in Fees.
Where do I see what I’ll pay?
Section titled “Where do I see what I’ll pay?”Before you confirm. The order screen adds up Every’s fee and Hyperliquid’s, and a send’s review shows what leaves your account, fee included.
The app
Section titled “The app”Is there a card?
Section titled “Is there a card?”Not yet. The app only shows “Coming soon”.
Which languages is it in?
Section titled “Which languages is it in?”The phone app is in Spanish and English: change it under Profile → Settings → Language. The web is in English.
Can I use my wallet outside Every?
Section titled “Can I use my wallet outside Every?”Yes. Your money is in your name in your wallet, on Hyperliquid and in Morpho, and you can export your wallet’s key from Profile → Ways in → Export your key, which opens on the web. Whoever holds that key controls your money: don’t give it to anyone, including someone who says they are from Every.